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TERMS OF SERVICE

 

Welcome to ClearSync, a data management app provided by Not Ai LLC, a Wyoming limited liability company (“ClearSync,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the ClearSync application, website, and related services (collectively, the “Service”). By installing or using the Service, you (“Customer” or “you”) agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

ClearSync offers tools for deduplication of CRM contact data and email verification, integrated with the HubSpot platform. You acknowledge that you have read and understand these Terms, and you agree to them on behalf of yourself or the organization you represent. These Terms form a binding agreement between you and Not Ai LLC.

1. Account Registration and Security

To use ClearSync, you may need to create an account or authenticate via your HubSpot account. You agree to provide accurate, current, and complete information during registration and promptly update such information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account validateleads.com. You must notify us immediately at the contact information below if you suspect any unauthorized use of your account or other security breach. ClearSync is not liable for any loss or damage arising from your failure to safeguard your account information. We reserve the right to suspend or terminate accounts that we suspect are used in violation of these Terms or for fraudulent activity.

2. Authorized Use of the Service

Permitted Use: We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You may use ClearSync to identify and merge duplicate HubSpot contacts/companies, verify email addresses, and enrich contact data for your legitimate business purposes. You agree to use the Service only in compliance with applicable laws and regulations, including data protection and anti-spam laws validateleads.com. You represent and warrant that you have all necessary rights and permissions to upload or provide any data (including contact information or email addresses) that you use with ClearSync, and that such data has been collected and is being used lawfully.

Prohibited Use: You must not misuse the Service. In particular, you agree not to:

    • Use the Service for any unlawful, harmful, or fraudulent purpose, or to violate any applicable law or regulation (including privacy laws and spam regulations).

    • Use the Service to send unsolicited mass emails, spam, or other unauthorized communications. The email verification features are meant to clean your contact lists, not to facilitate sending emails to recipients who have not consented.

    • Interfere with or disrupt the Service or its servers, including by introducing viruses or harmful code, or by launching any attack or overburdening the Service (e.g. by imposing an unreasonable load through automated scripts).validateleads.comvalidateleads.com

    • Attempt to bypass or circumvent any usage limits, credit tracking system, security features, or restrictions that we impose validateleads.com. This includes refraining from scraping data, reverse engineering our software, or using unauthorized methods to access or use the Service.

    • Impersonate any person or entity, or misrepresent your affiliation, when using the Service validateleads.com.

Violation of the above rules constitutes a material breach of these Terms and may result in immediate suspension or termination of your access to the Service, at our sole discretion. We may also report unlawful conduct to law enforcement authorities.

3. Customer Data and Privacy

Customer Data: In the course of using ClearSync, you will provide or allow us to access data from your HubSpot account, such as contact information, which may include personal data (“Customer Data”). You retain all ownership rights to your Customer Data. We do not claim ownership of the data you provide. By using the Service, you grant us permission to access, process, and use your Customer Data for the purpose of providing and improving the Service. For example, our application will scan your contact records to find duplicates and will transmit email addresses to verify their validity. We will only access and use your data as needed to perform the Service and as otherwise permitted by these Terms and our Privacy Policy.

Data Privacy: We take your privacy seriously. Our use of Customer Data is governed by our Privacy Policy, which is hereby incorporated into these Terms by reference validateleads.com. You agree that we may collect and use certain information as described in our Privacy Policy. In addition, if the Customer Data includes personal data of individuals, we will process such data as a “data processor” on your behalf, and you remain the “data controller” responsible for the lawfulness of the data collection and use. We will comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the extent applicable to our handling of personal data dedupe.lydedupe.ly. We will not sell personal data or use it for marketing or any purposes other than providing the Service, in accordance with these Terms and our Privacy Policy. If required by GDPR, we can provide a Data Processing Addendum (DPA) outlining our processor obligations; by using the Service, you agree to the terms of any such DPA, which will be made available upon request dedupe.ly.

Security: We implement commercially reasonable security measures to protect Customer Data from unauthorized access or disclosure. However, you understand that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data. You are responsible for maintaining your own backups of your data outside the Service. In the event of any data breach affecting your Customer Data, we will notify you as required by law and cooperate with you to address the issue.

Sensitive Data: The Service is not intended for especially sensitive personal information such as social security numbers, financial account passwords, health or medical data, or any data subject to special legal protection. You agree not to input or upload such sensitive data into ClearSync. We are not responsible for any liability that arises from your inclusion of sensitive data in the Service.

4. Subscription Plans, Fees, and Payment

Subscription Fees: ClearSync is offered on a subscription basis with a monthly fee (for example, a base plan at $17 per month) that covers access to the core deduplication and email verification features. The details of our plans, including pricing and included usage limits (such as a number of deduplications or email verifications per month), are described on our website and in the HubSpot App Marketplace listing. By subscribing to the Service, you agree to pay the applicable subscription fees and any charges for add-ons or pay-as-you-go usage as outlined for your chosen plan. All fees are stated in U.S. dollars, and payment is due in advance on a recurring monthly cycle (or as otherwise specified for your plan).

Billing and Payment: When you subscribe, you must provide a valid payment method (e.g. credit card) and authorize us (or our third-party payment processor) to automatically charge the subscription fee to your payment method at the start of each billing period validateleads.com. The subscription will auto-renew each month (or the applicable period) until you cancel. If your payment method fails or your account becomes past due, we may attempt to charge again or contact you for update. If payment remains delinquent, we reserve the right to suspend or terminate your access to the Service. You are responsible for any taxes, duties, or similar governmental fees due in connection with your purchase of the Service (excluding taxes on our income). We will charge tax where required to by law.

No Refunds: All payments are non-refundable except as expressly stated in these Terms or required by law validateleads.com. This means that if you cancel your subscription in the middle of a billing period, you will not receive a pro-rated refund for the remaining days. Similarly, fees for add-on services or credits (described below) are non-refundable once purchased. We reserve the right, in our sole discretion, to make exceptions (for example, if a refund is mandated by consumer protection laws or if a specific guarantee is advertised), but such exceptions are one-time and do not obligate us to offer future refunds.

Changes to Fees: ClearSync may change its pricing or subscription plans from time to time. If we increase the price of your plan or make material changes to the plan’s features, we will provide you with advance notice (for example, via email or in-app notification) before the change takes effect validateleads.com. Pricing changes will not apply retroactively; they will take effect at the start of your next subscription term following the notice period. If you do not agree to a pricing change, you may cancel your subscription before the new fees take effect. Continued use of the Service after the price change is implemented constitutes your agreement to the new fees.

5. Credits and Add-On Services

ClearSync uses a flexible credit-based system for certain features and usage beyond the base subscription allowances. “Credits” are units that can be purchased and applied to additional services such as extra email verifications, data enrichment (e.g., LinkedIn contact enrichment), or bulk deduplication beyond your plan’s monthly included quota. The conversion rates (e.g., how many credits a certain action consumes) are published in our documentation or pricing page and may be updated from time to time.

Purchasing Credits: You may buy credit bundles as one-time add-ons (for example, 1,000 credits for a set price, as listed on our site). Payment for credits is due at the time of purchase. Unused credits do not expire – any credits you purchase will remain available in your account for future use without time limitation, so long as your account remains active. (Note: if we ever introduce an expiration policy in the future, we will notify you in advance and update these Terms accordingly, but at present our policy is that credits never expire clearsync.io.) Credits have no cash value and are not refundable for cash.

Use of Credits: When you use certain premium features, the appropriate number of credits will be deducted from your account’s credit balance. For example, performing email verification on a list of contacts will consume credits per email checked, and enriching a contact with external data may consume a higher number of credits per enrichment. We strive to accurately tally and display your credit usage. It is your responsibility to monitor your credit balance; the Service may warn you or prevent further usage if you run out of credits. If you exhaust your credits, you may need to purchase additional credits to continue using those features.

Credit Abuse: You agree not to attempt to circumvent or manipulate the credit system or usage tracking in any way validateleads.com. This includes prohibiting any fraudulent activity like exploiting bugs to gain free credits, using unauthorized tools to reset or alter your credit count, or creating multiple accounts to abuse trial allocations. If we detect credit abuse or manipulation, we may suspend your account and revoke any improperly obtained credits, and no refund will be provided for such violations.

Changes to Credit System: We reserve the right to adjust how credits work (such as pricing, the actions that incur credits, or introduction of expiration in extraordinary cases) as part of improving the Service. Any material changes to the credit system will be communicated via an update to these Terms or via in-app notice or email. Your continued use of the Service after such changes will constitute acceptance. If you do not agree, you may stop using the Service and, if applicable, cancel your subscription.

6. Integration with HubSpot and Third-Party Services

ClearSync is built natively for HubSpot and operates by connecting to your HubSpot CRM data. By using the Service, you authorize ClearSync to access your HubSpot account data (such as contacts, companies, deals as needed) via HubSpot’s API, and to make changes (like merging contacts or adding contact properties) as directed by you through the app’s functionality. You acknowledge that the Service’s functionality depends on HubSpot’s systems and API. We are not responsible for any limitations imposed by HubSpot, any downtime or errors originating from HubSpot’s platform, or any changes in HubSpot’s services that may affect the Service’s performance. It is your responsibility to ensure your use of ClearSync is compliant with your agreement with HubSpot.

The Service may also incorporate or link to third-party services or libraries (for example, an email validation API or data enrichment provider) to perform certain functions. We do not control third-party websites or services that are not owned by Not Ai LLC dedupe.ly. Such third-party services are governed by their own terms and privacy policies, and we disclaim liability for their acts or omissions. However, we will only share your data with third-party providers as necessary to provide the ClearSync Service and in accordance with our Privacy Policy. We do not make any guarantees about the availability or accuracy of data from third-party integrations (such as social media or external databases for enrichment).

7. Intellectual Property

Our Intellectual Property: All rights, title, and interest in and to the ClearSync Service (including software, code, algorithms, processes, user interfaces, website content, trademarks, logos, and all enhancements or modifications) are and will remain the exclusive property of Not Ai LLC and its licensors. The Terms do not grant you any title or ownership of the Service or its intellectual property. You are only granted the limited rights of use as outlined in these Terms. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works of any part of our Service or content without our prior written consent. You may not reverse engineer, decompile, or attempt to extract or discover the source code of any software or components of the Service, except to the limited extent that applicable law permits despite this limitation. If you provide any feedback or suggestions to us regarding the Service, we may use and incorporate them without any obligation to you.

Your Marks and Data: You retain ownership of your trademarks, logos, and business names, as well as the Customer Data you provide. We will not use your name, logos, or data except as needed to provide the Service or with your permission. By submitting or using any content or data with the Service, you grant us a worldwide, royalty-free license to use, host, and process that content as necessary to provide the Service and to improve our products validateleads.com. This license is for the limited purpose of operating and improving ClearSync, and for no other purpose. We do not acquire any ownership of your content under this license.

8. Termination and Cancellation

By You (Cancellation): You may cancel your ClearSync subscription at any time. Cancellation can be done through your account settings (if available) or by contacting us via email. If you cancel, you will continue to have access to the Service until the end of your current billing period, after which your subscription will not renew. No prorated refunds will be given for the remainder of the billing period after cancellation, so you will retain access until term’s end. After cancellation, or if you choose not to renew, you will lose access to features that require a subscription or credits once the current paid period concludes. You may also request that we deactivate your account entirely.

By Us (Suspension or Termination): We reserve the right to suspend or terminate your access to the Service (or delete your account) at any time, with or without notice, for any reasonable cause, including but not limited to: (a) your breach of these Terms or misuse of the Service; (b) non-payment of fees; (c) if required by law or due to an unexpected technical or security issue. In most cases, we will attempt to notify you of the violation and provide an opportunity to cure it, but for serious or repeat violations we may disable access immediately validateleads.com. We shall not be liable to you or any third party for termination of your account in accordance with these Terms.

Effect of Termination: Upon termination or expiration of your account for any reason, (i) all licenses and rights granted to you in these Terms will cease immediately, and you must stop using the Service; (ii) any outstanding fees or charges incurred before termination are immediately due and payable; and (iii) we may permanently delete or disable access to any of your Customer Data or content stored on our servers, unless legally prohibited. It is your responsibility to export any data you wish to save before you lose access to the Service. We have no obligation to maintain your data or forward it to you after termination, except as required by law. Unused credits at the time of termination or cancellation will be forfeited and are not redeemable for cash or refund.

Survival: Any provisions of these Terms which by their nature should survive termination (including but not limited to ownership provisions, payment obligations, indemnities, disclaimers of warranty, and limitations of liability) shall survive the termination of this agreement validateleads.com. Termination of the Service use does not relieve either party from any liability or obligation accrued prior to the termination date.

9. Disclaimer of Warranties

USE AT YOUR OWN RISK: The ClearSync Service is provided “AS IS” and “AS AVAILABLE,” without warranty of any kind validateleads.com. To the maximum extent permitted by law, we expressly disclaim all warranties and conditions, express or implied, regarding the Service and any results derived from it, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade dedupe.ly. We do not guarantee that the Service will meet your requirements, achieve any particular results, or operate uninterrupted or error-free dedupe.ly.

No Guarantee of Results: Specifically, ClearSync makes no representation or warranty that: (a) the deduplication algorithms will identify every duplicate or not occasionally flag non-duplicates; (b) the email verification results will be 100% accurate or will prevent all bounces (while we use industry best practices, some valid emails may be flagged or invalid ones missed); (c) data enrichment information will be current, complete, or reliable; (d) any errors or defects in the Service will be corrected promptly; or (e) the Service will be free of viruses or other harmful components. You assume all risk for any damage to your CRM data or loss of data that results from using the Service. We encourage you to review merge suggestions carefully and maintain backup copies of your contact data as a precaution.

Third-Party Disclaimer: Any third-party services, content, or software that we provide or that you use in conjunction with ClearSync are not warranted or supported by us. You must rely on the warranties provided by those third parties, if any. We have no responsibility for the acts or omissions of HubSpot or other integrated services.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such case, our warranties will be limited to the minimum extent required by applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, in no event will Not Ai LLC (ClearSync) or its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages whatsoever validateleads.com. This includes, without limitation, damages for lost profits or revenues, loss of data, business interruption, goodwill, or other intangible losses arising out of or in connection with your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence) or any other legal theory, and even if we have been advised of the possibility of such damages.

In addition, our total cumulative liability to you for any claims arising out of or relating to these Terms or the Service will not exceed the amount actually paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim validateleads.com. For example, if the event occurred after you have paid us $200 in subscription fees over the past year, our maximum liability would be $200. If you have paid nothing (e.g., during a free trial), our liability for any claim will be zero.

These limitations and exclusions of liability apply regardless of the form of action, whether in contract, warranty, strict liability, negligence, or other tort, and shall apply even if a limited remedy fails of its essential purpose. Because some states or jurisdictions do not allow the exclusion or limitation of certain damages, in such jurisdictions our liability will be limited to the extent permitted by law dedupe.ly.

11. Indemnification

You agree to indemnify, defend, and hold harmless Not Ai LLC (and its officers, directors, employees, and agents) from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to: (a) your use of the Service (including any actions taken by you within your HubSpot account via the Service); (b) your violation of these Terms or of any law or regulation; or (c) your infringement of any intellectual property or other rights of any third party validateleads.com. This indemnification obligation includes, for example, any claim that your Customer Data was collected or shared by you without appropriate consent or legal basis, or any claim that ClearSync’s processing of your data at your instruction violates someone’s rights. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations), in which event you agree to cooperate with us in defending such matter. You agree not to settle any such matter without our prior written consent.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to the Service or this agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law principles dedupe.ly. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Jurisdiction and Venue: You agree that any dispute or claim between us shall be exclusively brought in the state or federal courts located in the State of Wyoming. You consent to the personal jurisdiction of these courts. You waive any objections to venue in such courts, including any claim that such proceedings have been brought in an inconvenient forum. Notwithstanding the foregoing, we reserve the right to seek injunctive or equitable relief in any jurisdiction to protect our intellectual property or confidential information.

If you are a consumer residing outside of the United States, you may have certain rights or remedies under your local laws. Nothing in this governing law section limits any consumer protection rights that you cannot waive by contract under law. However, by using the Service, you understand that, to the extent permitted by law, disputes will be adjudicated in the United States as specified above.

13. Changes to These Terms

We may update or modify these Terms from time to time (for example, to reflect changes in our Service or for legal reasons). If we make material changes, we will provide notice to you by posting the revised Terms on our website or within the app and updating the “Last Updated” date, and/or by sending an email to the address associated with your account validateleads.com. We may also provide additional notice (such as a banner or pop-up in the application) for significant changes. Any modifications will be effective upon posting (or as of the effective date stated in the updated Terms). By continuing to use the Service after any changes take effect, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service and cancel your subscription. We encourage you to review the Terms periodically to ensure you understand the terms and conditions that apply to your use.

14. Miscellaneous

Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect validateleads.com. The parties agree that any invalid or unenforceable provision can be severed without affecting the rest of the agreement.

No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that or any other provision. Similarly, the waiver of any breach or default shall not constitute a waiver of any subsequent breach or default. Even if we do not act immediately in response to a violation of these Terms, we are not waiving our rights (we may still take action later)dedupe.ly.

Assignment: You may not assign or transfer these Terms (in whole or in part) or delegate any of your obligations without our prior written consent. Any attempted assignment by you without consent will be null. We may assign these Terms or any of our rights and obligations to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law, and you hereby consent to such assignment. These Terms shall be binding on and inure to the benefit of the parties and their respective permitted successors and assigns.

Entire Agreement: These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and Not Ai LLC regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, relating to the subject matter hereofvalidateleads.com. In case of conflict between these Terms and any other policy or document, these Terms shall control regarding your use of the Service (except where we have expressly stated otherwise in a particular addendum or supplemental term).

No Third-Party Rights: These Terms are not intended to confer any rights or remedies on any person or entity other than you and Not Ai LLC. There are no third-party beneficiaries to these Terms; a person who is not a party to this agreement has no right to enforce any term of it dedupe.ly.

Relationship of the Parties: You and we are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. You do not have any authority to assume or create any obligation on our behalf, and we do not have authority to assume or create any obligation on yours.

Export Compliance: The Service may be subject to U.S. export control and economic sanctions laws. You agree to comply with all such laws and not to access or use the Service if you are located in a jurisdiction where providing or using the Service is prohibited by law (such as certain embargoed countries).

15. Contact Information and Notices

All legal notices or communications to Not Ai LLC should be sent in writing to the following:

Not Ai LLC (d/b/a ClearSync)
Attn: Legal Department
123 Example Street, Sheridan, Wyoming 82801, USA
Email: support@clearsync.io (for general inquiries)

(The address above is provided for notice purposes only. Please use our support email for quickest response.)

We may send you notices via email to the address associated with your account, via a prominent notice within the Service, or through other reasonable means. You are responsible for keeping your contact information (especially your email address) up to date in your account.

If you have any questions or concerns about these Terms, the practices of the Service, or your dealings with ClearSync, please contact us at the email address above. We value our users and will do our best to address your inquiry promptly and thoroughly.

By using the ClearSync Service, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. Thank you for choosing ClearSync to keep your HubSpot data clean and accurate!